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Jesse Myers
Auditing an Existing Contact-Center AI Stack: What a Capability Assessment Actually Looks At
The Case for Refusing to Build the AI Feature Everyone Is Asking For
Rate Limiting Yourself: Why an AI System Should Sometimes Refuse to Answer Faster
The Hidden Coupling Between an AI Feature and the Team That Understands It
Batch Overnight, or Real-Time Right Now: Choosing the Right Tempo for AI Processing
The Same Prompt Will Produce Different Output Next Year: Designing for That